Gambling is entertainment — not a way to make money, and certainly not something that should cause stress or harm. At 393bat, we take responsible gaming seriously as a core part of how we operate, not an afterthought. This page explains the tools available to every player, how to recognise warning signs, and how to get support if things ever stop feeling like fun.
Every one of these tools is available inside your 393bat account settings. You do not need to call anyone or wait for approval — most take effect immediately.
Set a maximum PKR deposit amount per day, per week, or per month. Once your limit is reached, no further deposits are accepted until the period resets. Lowering a limit takes effect immediately. Raising a limit requires a mandatory cooling period before it applies — this protects you from impulse decisions during a session. Available for JazzCash, EasyPaisa, bank transfers, and USDT.
Set a maximum daily session duration for your 393bat account. When the limit is reached, you will be automatically logged out. You can also configure reality-check reminders at intervals of 30, 60, or 120 minutes — these pop up mid-session to show your net win/loss position and total time played, giving you a moment to reflect before continuing.
Define a maximum amount you are comfortable losing within a given daily, weekly, or monthly period. 393bat will prevent further betting activity once this threshold is reached for the current period. Like deposit limits, reductions take effect immediately while any increase is subject to a mandatory review cooling period to prevent impulsive adjustments.
Need a short break without fully closing your account? Activate a cool-off period of 24 hours, 7 days, or 30 days. During a cool-off, you cannot log in to place bets or access games. Your account remains open for withdrawal purposes only. Cool-off periods take effect instantly and cannot be reversed once activated — this is intentional.
Self-exclusion is the strongest tool available. You can request exclusion for a fixed period (3 months, 6 months, 1 year) or permanently. A self-excluded account is closed immediately and cannot be reopened for the duration of the exclusion. 393bat will make reasonable efforts to enforce the exclusion across all its platforms. Permanent exclusion is irreversible. See the step-by-step guide in the section below.
Request a full history of your gaming activity — deposits, withdrawals, bets placed, games played, and time spent on the 393bat platform. Reviewing your own data is one of the most effective ways to notice patterns before they become problems. Statements covering up to 90 days are available on request from the 393bat support team at any time.
| Tool | Available Periods | Takes Effect | Can Be Reversed? |
|---|---|---|---|
| Deposit Limit (reduce) | Daily / Weekly / Monthly | Instant | Yes — after cooling period |
| Deposit Limit (increase) | Daily / Weekly / Monthly | After cooling period | Yes |
| Loss Limit (reduce) | Daily / Weekly / Monthly | Instant | Yes — after cooling period |
| Session Time Limit | Per day (custom hours) | Instant | Yes |
| Reality Check Reminder | 30 / 60 / 120 minutes | Instant | Yes |
| Cool-Off Period | 24 hrs / 7 days / 30 days | Instant | No — fixed duration |
| Self-Exclusion (fixed) | 3 months / 6 months / 1 year | Instant | No — fixed duration |
| Self-Exclusion (permanent) | Indefinite | Instant | Never |
Self-exclusion is available to every 393bat account holder at any time — no questions asked, no delays. Here is exactly how to activate it.
Visit 393bat.net and sign in to your registered player account. If you are unable to log in, contact support directly via live chat — they can process the exclusion request on your behalf without requiring account access.
Navigate to your account settings using the menu in the top right corner. Select the "Responsible Gaming" tab. All self-management tools are grouped here in one place for easy access.
Click "Self-Exclusion" and choose your preferred duration — 3 months, 6 months, 1 year, or permanent. Read the confirmation notice carefully. For permanent exclusion, you will be asked to type a confirmation phrase to prevent accidental submission.
Once confirmed, your account is closed instantly. You will receive an SMS and email to your registered contact details confirming the exclusion. Your PKR balance remains safe and can be withdrawn by contacting support at [email protected].
If you prefer not to navigate the settings, our 24/7 support team can activate self-exclusion on your account immediately via live chat or by email. State your registered mobile number or email and the requested exclusion duration — no further documentation is required.
Important: If you attempt to create a new 393bat account during an active self-exclusion period, it will be closed immediately upon detection. Self-exclusion records are retained permanently in our system. If you are struggling, please also consider reaching out to a professional support organisation in your area.
Problem gambling can creep up gradually. Recognising the signs early makes it far easier to take action. Be honest with yourself about these questions.
You gamble with money intended for rent, bills, groceries, or other essential household expenses
You chase losses — betting more to recover what you have already lost in a session
You feel restless, irritable, or anxious when you are not able to gamble
You have lied to family members in Karachi, Lahore, or elsewhere about how much time or money you spend gambling
Gambling occupies a significant portion of your thoughts throughout the day, even when you are not playing
You have borrowed money — from friends, family, or any other source — specifically to fund gambling
You have tried to stop or cut down multiple times but found it difficult to stick to that decision
Gaming or betting has negatively affected your work, your studies, or your relationships
If you answered yes to two or more of the above, we strongly encourage you to use the 393bat self-exclusion tool or contact our support team immediately at [email protected]. Reaching out is a sign of strength, not weakness.
Read through these questions honestly. There are no right or wrong answers — only an honest conversation with yourself about your relationship with gambling.
Concerned about your answers? Contact the 393bat support team at [email protected] or activate a self-exclusion or cool-off period from your account settings right now. Our team is available 24/7 in English and Urdu.
The 21+ age requirement at 393bat is strictly enforced — not just stated in a policy document. Here is how 393bat actively works to prevent under-age access:
If you are a parent or guardian concerned that a minor may have accessed the 393bat platform, please contact us immediately at [email protected]. We will investigate and respond within 24 hours.
Minimum Age Required
All 393bat gaming and betting services are exclusively available to adults aged 21 years and above. No exceptions. Age verification is mandatory.
Whether you are placing a PSL bet, spinning a slot, or joining a live casino table on 393bat, these principles keep gambling enjoyable.
Decide on a PKR amount you can comfortably afford to lose before you start. Treat it as the cost of entertainment — not an investment.
Use the 393bat reality check and session time limit tools. Fatigue leads to poor decisions — stepping away regularly keeps things fun.
Chasing losses is the single most common way gambling stops being enjoyable. If you have hit your limit, log out and come back another day.
If gambling is affecting your mood, relationships, or finances, talk to someone — a family member, a friend, or the 393bat support team in Urdu or English.
Our responsible gaming tools are live in your account settings. If you prefer to speak to someone, the 393bat support team is available 24/7 in Urdu and English. You can also review our full Terms and Privacy Policy. Remember — 21+ only.